We bring a wealth of knowledge and decades of experience to the tasks at hand. But without the aid of powerful diagnostic and developmental tools that yield invaluable insight into the make-up of the various individuals we’re working with, we’d be largely flying blind.
The four assessments we lean on are 360 Feedback … A Proprietary Behavioral Preferences & Tendencies Inventory … A Time-Tested Conflict Mode Index … and An Emotional Intelligence Test.
- 360 Degree Feedback is used to help fine-tune performance and set personal development goals by making the person aware of how others see him or her. This window on one’s self comes via confidential, anonymous feedback from the people the person works most closely with … his or her boss, peers, direct reports and the person him/herself. The first step to making positive change is being aware of what needs changing. Nothing provides the necessary insights quite like 360 Feedback. Sometimes a little painful … but enormously helpful.
The Behavioral Preferences & Tendencies Inventory we use allows people to clearly see what makes themselves and others tick … how they prefer to interact in terms of social interaction, communication, what’s important to them, and what’s important to focus on in their analysis of information, their decision-making, and their interactions with others.
Piggy-backing off the work of Swiss psychologist, Carl Jung, these behavioral assessments offer a way for people to understand their own motivations and personal style, how they differ from those of others, and how best to understand and work constructively with others who have different motivations and behavioral styles.
- Our Conflict Mode Instrument is a tool that assesses what an individual’s behavior is likely to look like in conflict situations … where two people appear to be incompatible. There are basically five methods of dealing with conflict. The assessment allows people to appreciate the value of their own conflict style, as well as the styles of others, which helps to reconcile differences and allows conflict to be handled far more constructively.
- The Emotional Intelligence Test measures Emotional Intelligence through a series of questions that test the participant’s ability to perceive, use, understand, and regulate emotions. Becoming aware of the nature of one’s emotional intelligence allows for intentional development in this area. A high EQ has been widely recognized as a valuable skill that helps improve communication, management skills, problem-solving, and the quality of interpersonal relations in the workplace.
A Note On Conversational Intelligence
Thanks to decades of research, organizational anthropologist, Judith Glaser, learned that effective communication is much more than simply choosing the right words. Every interaction between people contains signals that either create trust and connection or distrust and fear. Learning to regulate these signals is the basis of Conversational Intelligence. As an Enhanced Practitioner of Conversational Intelligence, Barbara can help you develop a set of tools and habits to strengthen your communication, improve relationships, and greatly enhance your ability to lead.